Communities and Local Government – The Community Development Challenge ‘Togetherwecan’ organisation: The report is intended primarily for those with a direct interest in the practice of community development and for policymakers in government, local government and the voluntary and community sector, and all who invest in it and make use of it. It has significance however for the whole question of how contemporary society operates and develops new forms of decision-making and service delivery.

A Guide for Community Organisations Running Health Workshops Consumers’ Health Forum of Australia The aim of this publication is to provide advice to national community organisations, foundations and associations to use when coordinating, planning and conducting workshops with local community organisations on health topics or issues.

Tackling Inequalities in Health - Community Development and the role of the Community Pharmacist – produced by Community Development and Health Network (NI) - CDHN This guide serves as an introduction to using community development approaches and seeks to enable community pharmacists to: develop their understanding of their local communities and how to work with them towards health gain; appreciate the contribution and the potential contribution of local people in their own health, and the health of their community, and how pharmacists can enhance this; develop their potential role in supporting community processes that work for health.

Towards Community Involvement: Strategies for Health and Social Care Providers Guide 1: Identifying the goal and objectives of community involvement Nick Emmel, Cath Conn This is the first in a series of guides on community involvement in health published by the Nuffield Institute for Health Portfolio Programme. The aim of this series is to provide health and social care providers with the tools to conceptualise the challenges associated with the implementation of community involvement strategies. It seeks to aid health and social care providers in agreeing a common starting point and core values when designing and implementing community involvement strategies to reduce inequalities in health

Reward and Recognition - The principles and practice of service user payment and reimbursement in health and social care. A guide for service providers, service users and carers – CSIP The guide sets out the principles and practice for paying and reimbursing service users and volunteers for their involvement in service improvement activities in health and social care. It sets out the responsibilities for service users, volunteers and service providers. It explains the implications for benefits, employment law and tax. It is intended to support service users and volunteers to make an informed choice about being involved and what this may mean for them

Promoting Effective Citizenship and Community Empowerment A guide for local authorities on enhancing capacity for public participation Office of the Deputy Prime minister – Creating sustainable communities This guide provides advice on what local authorities can do to support learning for effective citizenship. By ‘effective citizenship’, they mean people having the knowledge, skills and sense of empowerment to play a meaningful role in local decision-making. It builds on the work that many local authorities already do to widen participation, but suggests further ways that councils can support people in learning how they can become more involved.

Key principles of effective Patient and Public Involvement (PPI) The National Centre for improvement – NHS These principles have been developed to help demonstrate how NHS organisations can better engage with patients and the public. Working in collaboration with the Healthcare Commission, the authors hope these will provide a foundation for shaping their future work in research, organisational development and learning.

Section 75 of the Northern Ireland Act 1998 Practical Guidance on Equality Impact Assessment This publication is intended to provide practical assistance to public authorities in carrying out Equality Impact Assessments (EQIAs), and information for those engaged in consultations during assessments. The Guide to the Statutory Duties (the Guide), issued by the Commission with the approval of the Secretary of State, outlines the statutory arrangements under Section 75 of the Northern Ireland Act 1998

Patient Focus and Public Involvement – Draft framework 2006-2009 NHS QIS will extend and develop its Patient Focus and Public Involvement [PFPI] over the next three years. This publication follows on from the first framework used to build their PFPI foundations over the last three years.

Our National Health – A plan for action, a plan for change (NHS Scotland) This Plan signals a shift from the development of policy to the delivery of change. It sets out our priorities for investment and reform and provides a platform on which we can build for the future.

Making user involvement work – Joseph Rowntree Foundation Supporting service user networking and knowledge This report provides the first in-depth examination of two key components for effective service user involvement – user networking and knowledge.

Community Partnerships - Broadening Participation in Community Problem Solving: a Multidisciplinary Model to Support Collaborative Practice and Research Roz D. Lasker and Elisa S. Weiss Abstract – paper ‘Practitioners and researchers who are interested in community collaboration come from a variety of contexts, initiatives, and academic disciplines, and few of them have integrated their work with experiences or literatures beyond their own domain.’ In this article, the authors seek to overcom some of this fragmentation of effort by presenting a multidisciplinary model that lays out the pathways by which broadly participatory processes lead to more effective community problem solving and to improvements in community health.

Carers Northern Ireland – Involving and consulting carers – A guide to giving carers an effective voice This updated guide looks at how carers can get more effectively involved with public service workers and organisations in order to influence public policies and services. It also offers advice for both carers and professionals on the best way of communicating with each other.

Guidelines – Patient Involvement International Alliance of Patients organisations – A global voice for patients The IAPO recommends that these guidelines are followed by regional, national and local organisations to involve patients and patients’ organisations in all activity related to healthcare policy, systems and delivery, whether formal or informal

Healthy Democracy – The future of involvement in health and social care - NHS National Centre for Involvement Centre for Involvement This publication is divided into five discrete sections, each reflecting a different and vital aspect of the debate around PPI. It brings together a range of practitioners and public policy makers from across the PPI field to outline their vision of the way forward for public engagement.

Facilitating Community Involvement – Practical guidance for practitioners and policy makers – Home Office Practise and Development Report This paper is based on a systematic review of ‘what works’ in community involvement in area-based initiatives (ABIs)1, which was commissioned by the Home Office to inform its agenda on civil renewal2. The paper is intended to provide practical guidance for practitioners and policy makers on how to facilitate effective community engagement and draws on findings primarily from three chapters of the main review.

Every Voice Counts – Involving patients and the public in primary care Will Anderson, Dominique Florin, Stephen Gillam and Lesley Mountford Kings fund This report is based on a study of six primary care organisations in London, conducted over 16 months from February 2000 to June 2001. The study explored the development of public involvement work in these primary care organisations. ‘Public involvement’ is used as a short-hand throughout this book to encompass all forms of institutional and professional engagement with lay people – patients, carers, local people, local communities – other than the individual professional-patient relationship.

Effective practise based commissioning: engaging with local people - produced by Developing Patient Partnerships This guide presents research into the views of the public, health professionals and primary care trusts about the issue of patient involvement. It outlines the benefits of Patient and Public Involvement (PPI) for Practice Based Commissioning (PBC), puts PPI in context and offers guidance on what issues to consult on for effective PBC.

Impact assessment: Commissioning framework for health and well-being This framework follows on from the Commissioning Framework published in July 2006 as an annex to ‘Health reform in England: update and commissioning framework’. Whilst it concentrated on the commissioning of services covered by payment by results, the Commissioning Framework for Health and Well-being encapsulates some of the direction of travel first described in the White Paper, namely helping people to stay healthy and to maintain their independence, as well as tackling health inequalities wherever they exist.

Commissioning framework for health and wellbeing – Department of Health This framework builds on the White Paper Our health, our care, our say, which promised to help people stay healthy and independent, to give people choice in their care services, to deliver services closer to home and to tackle inequalities. This framework is about action, with a particular focus on partnership. The case studies throughout this document illustrate how this type of commissioning is already bringing benefits to individuals and communities

Consulting and Engaging with older people – Age Concern The aim of this publication is to provide a quick-reference guide compiled directly from comments, views and experiences sent to Age Concern by older people, which will prove a useful tool to assist those seeking to engage the participation of all older citizens

Participating and Learning -Citizen Involvement in Social Work Education in the Northern Ireland Context - A Good Practice Guide Joe Duffy, Lecturer in Social Work, University of Ulster The purpose of this good practice guide is to ensure that everybody participating in the training of social work students in Northern Ireland is aware of opportunities and suggestions for good practice in the involvement of service users and carers in this training. This guidance aims to contribute to achieving the quality which is required in the provision of social work services by signposting examples of good practice

Learning from Patient and carer experience – A guide to using discovery interviews to improve care This Guide is intended to give information and guidance on how to use Discovery Interviews to improve care by understanding patient and carer experiences better and by gaining insight into their needs. Discovery Interviews are only one of a number of possible approaches to involving patients and carers in improving care.

Education and debate Public involvement in health care - Dominique Florin, Jennifer Dixon ‘The NHS needs to be clear about the aims and how to achieve them. The government is promoting public involvement in health care as part of new NHS policy.1 2 Proposals include allowing the public to elect members of the governing boards of foundation trusts3 and primary care trusts’ obligations to engage with the public.4 However, clarity and consensus are lacking about what public involvement means in health care, why it is desirable, and whether current policies will meet the desired objectives.’ This document examines the latest polices and their potential effects.

Talking about consumer engagement: Themes emerging from interviews about consumer engagement in Australian health policy Australian Institute of Health Policy Studies Research Project This paper is the third in a series of working papers to be produced as part of a research project examining consumer engagement in Australian health policy. The project is being conducted by the Australian Institute of Health Policy Studies (AIHPS).

A framework of consumer engagement in Australian health policy: Developing a framework for the AIHPS study Australian Institute of Health Policy Studies Research Project This paper provides a framework for describing consumer engagement in Australian health Policy. The framework presents eight interacting issues that influence the practice of consumer engagement in Australian health policy (with evaluation recognised as a separate factor). These issues can be used to review consumer engagement practice, to plan consumer engagement programs, and to identify the trade-offs that might be made when conducting consumer engagement.

A Practical Guide for Involving the Public in Health and Social Care Services Angela Lennox, Wendy Bonser, Debbie Robinson, Muhammad Muneer This guide provides practical advice for involving service users, patients and Carers in health and social care delivery and in educational programmes designed to develop the skills of this workforce. The guide is relevant to all organisations engaged in modernising health and social care and in delivering workforce education. It has been produced through work carried out by the Leicester City Health Action Zone Education and Training Work stream.

Institute for Local Government - Getting the Most Out Of Public Hearings: Ideas to Improve Public Involvement This pamphlet explores this question and offers practical ideas to maximize the effectiveness of public hearings. It is not a sequential “how-to” list of steps for planning and holding public hearings. It is an inventory of ideas for improving public involvement, each of which may be useful for some public hearings and inappropriate for others.